|
|
|
|
|
|
|
|
|
|
|
|||||
 |
 |
 |
 |
 |
 |
|
|
 |
 |
|
||||
|
Rebate Frequently Asked Questions
Q. What materials do I need to submit in order to receive a rebate? A. As stated on the rebate you must submit your sales receipt or invoice with purchase price and date circled (photocopy ok). You also need to submit the original UPC barcode symbol from the product package purchased (photocopy will NOT be accepted). Lastly, you need to submit a completed rebate form. Your rebate submission must be postmarked within the allotted time (stated on the rebate) after purchase date.
Q. What if I submit the rebate after the required postmark date listed on the rebate? A. Please look at the rebate to find the required postmark date. If you submit a rebate after the postmark date it will not be validated per the Terms and Conditions of the rebate.
Q. What if the UPC code on the package does not match the UPC code on the rebate offer? A. The UPC code on rebate is specific to the offer and must match the UPC code on the package you submit. If these do not match then your rebate claim will not be accepted per the Terms and Conditions of the rebate.
Q. Is my rebate valid outside of the U.S.? A. Please check the Terms and Conditions listed on the rebate. Lexar Media honors rebates in the U.S. and Canada. Rebates are reseller location, product and date specific so please be sure to read over all of the Terms and Conditions before applying.
Q. Can I use more than one rebate per household? A. Rebates are limited to 1 rebate per product per household address. Please read over the Terms and Conditions before applying.
Q. What if I lose my rebate form? A. Rebates are reseller product, location and date specific which is why Lexar does not offer a general rebate form for download. Please see your reseller for rebate forms. Many resellers will post rebate forms on their website for download so if they don't have forms at the store please check that reseller's website for the missing forms. **Please note, if you go to another dealer's website your rebate may not be honored, check Terms and Conditions that apply.
A. Lexar rebates are created at the request of the reseller and are product/retailer/location and date specific. If the reseller you purchased the Lexar product from is NOT offering a rebate then you do not qualify. To qualify for a rebate please purchase Lexar product at a participating reseller.
A. Rebate offers are for specific product and capacity. Any product that is listed on the rebate form will qualify for the rebate. If the product is not listed on the form then it will not qualify for a rebate. If you are still uncertain please check with the retailer to see if a rebate is being offered for the Lexar product you are interested in.
Q. What if I lose my proof of purchase, or my rebate gets lost in the mail? A. Lexar Media is not responsible for lost, late or misdirected mail or illegible submissions. Incomplete rebate requests will not be validated. Please make a photocopy of all materials submitted for your records.
Q. Which Lexar products have rebates, or which resellers have rebates available? A. Lexar does not have a list of available rebates by reseller or product. Please check with your local Authorized Photo Specialty dealers (for a list you can visit www.rebate-zone.com/Lexar) or Internet resellers for current Lexar rebates. Rebates are at the request of the reseller and not Lexar Media. Resellers determine which store will run rebate promotions by date and product. Also, many resellers will offer their own in-store rebates and not the Lexar Manufacturers rebates which is why Lexar cannot provide a rebate list by reseller/product.
A. Lexar will honor rebates based on the Terms and Conditions listed on the rebate that is submitted. If there are no Terms and Conditions listed on the form you have then please print out another form. You can also obtain a complete form from the retailer that sold you the Lexar product. Please be sure to read the Terms and Conditions carefully.
Q. How long does it take for my rebate to come in the mail? What will it look like? A. Generally it will take up to 8 weeks for your rebate to arrive in the mail. You can check the status of your claim at www.rebate-zone.com/Lexar or call toll-free ( 866) 251-9541 for assistance. Once the check has been issued please allow up to 10 business days for it to arrive in the mail. The check will look like a postcard so please look over your mail carefully so you don't miss it. Checks will not be re-issued per the Terms and Conditions listed on the rebate.
A. Please read the response you receive to find out the reason your rebate was invalid. Steps to resolve the issue will be provided if there was missing information. The notice you receive will have a contact phone number for the appropriate rebate center. You can contact them for answers to your rebate questions.
A. First, please review your documentation carefully and compare it to the rebate's Terms and Conditions. If you still feel that your claim is valid please call toll-free (866) 251-9541 for assistance.
Q. How can I check the status of my rebate? A. For rebate status please visit www.rebate-zone.com/Lexar or call toll-free (866) 251-9541 for assistance. Please allow 8 weeks from the date you mailed your submission before checking status. For errors, please contact the appropriate rebate center listed below.
|