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Crucial.com Voted Best Website for Buying Memory Products
Crucial.com Awarded For Excellent Customer Satisfaction
Glasgow, UK, November 19, 2008 -- Lexar Media, a leading global provider of memory products for digital media, announced today that crucial.com was awarded the
Shopzilla® Circle of Excellence Platinum Award. Crucial.com, a premier online destination for DRAM and flash memory products, was one of only eight e-commerce sites
nationwide to receive the prestigious Shopzilla Circle of Excellence Platinum Award, the scheme's highest honour.
Shoppers using price comparison website Shopzilla.co.uk rated crucial.com as excellent across seven key performance measures including overall satisfaction, choice,
ease of use, on-time delivery and customer support.
"We are extremely proud to have won a Shopzilla Circle of Excellence Platinum Award," said Roddy McLean, Worldwide Marketing Manager of crucial.com. "Our customers
hape our success, so we look to them to help us understand what constitutes good customer satisfaction. Listening to and acting upon what our customers have to tell
us is the only way for us to offer excellent customer service."
Crucial.com scored the highest overall in its category across seven satisfaction metrics:
Satisfaction Metrics |
Crucial.com Score
(on a 10-point scale) |
UK Industry Average
(on a 10-point scale) |
Overall Satisfaction |
9.0 |
8.78 |
Product Selection |
9.0 |
8.64 |
Ease of Finding Products |
9.1 |
8.72 |
Repurchase Intent |
9.2 |
8.79 |
Product Met Expectations |
9.47 |
9.01 |
On-time Delivery |
9.45 |
8.70 |
Customer Support |
9.07 |
8.33 |
About Lexar
Lexar Media is a leading designer, manufacturer, and marketer of NAND flash and DRAM memory products under the Lexar and Crucial brand names. Lexar offers products in
all major flash and DRAM memory categories, including consumer and enterprise-level USB flash drives, industry-leading memory cards for photography, and all popular
form factors of memory cards for mobile devices. For computers, Lexar also offers a full range of DRAM computer memory upgrades for PCs and MacŪ systems, and
solid state drives (SSD). An industry leader in innovative, patented flash memory technology, Lexar is vertically integrated with Micron Technology, one of the largest
semiconductor manufacturers worldwide.
For more information about Lexar, visit www.lexar.com. For more information about Crucial products, visit www.crucial.com,
www.crucial.com/uk or www.crucial.com/eu. Lexar Media, Inc. is a subsidiary of Micron Technology, Inc. Lexar Media is a division of
Micron Europe Limited, a division of Micron Semiconductor Asia Pte. Ltd., and a division of Micron Japan, Ltd.
About Micron Technology, Inc
Micron Technology, Inc., is one of the world's leading providers of advanced semiconductor solutions. Through its worldwide operations, Micron manufactures
and markets DRAMs, NAND flash memory, CMOS image sensors, other semiconductor components, and memory modules for use in leading-edge computing, consumer,
networking and mobile products. Micron's common stock is traded on the New York Stock Exchange (NYSE) under the MU symbol. To learn more about Micron
Technology, Inc., visit www.micron.com.
COPYRIGHT © 2008 Lexar Media, Inc. All rights reserved. Information is subject to change without notice. Lexar, the Lexar logo, and Image Rescue are trademarks of
Lexar Media, Inc. Shopzilla is a trademark of Shopzilla Inc. All other trademarks or registered trademarks are the property of their respective owners. Lexar Media, Inc.
is a subsidiary of Micron Technology, Inc.
Lexar Media Contact::
Gill Kelso
Lexar Media
crucialeupr@micron.com
+44 (0) 1355 586267
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